Reflecting on the many positives of 2012, Hambleside Merchandise have a lot of successes to celebrate!
We have had our most profitable year trading since time began for Hambleside back in 1974. Back then we sold just one range of diaries, very different to the many thousands of products available from us today. We haven’t only turned pink under our rebrand this year. 2012 has seen us achieve BS EN ISO9001 Quality and BS EN ISO14001 Environmental standards accreditations demonstrating the comprehensive processes behind our business operation.
In addition to this we have also celebrated achieving Charter status from the BPMA (British Promotional Merchandise Association) and Sedex accreditation. BPMA Charter status indicates that we subscribe to the highest standard of business ethics and practice that is implicit for BPMA members, working to the Charter code. Gordon Glenister, Director General of the BPMA, commented, “I am delighted to see another company achieve our highest standard. Hambleside Merchandise are exemplars of best practice and clearly see the importance of this accreditation with their growing customer base.”
All these achievements have helped us successfully bid for tenders, win new customers and improve the service offered to our loyal customers; simply it demonstrates that anyone dealing with Hambleside is dealing with a professional organisation. Our experienced team, now all with the company for 3 years or more, have also seen some changes. Clare Welch has been promoted to Operations Manager and Nick Hillary to International Business Manager, whilst Beth Coleman has taken on the role of Education Sector Manager. These changes have been made to assist us in offering a better service to our customers, be it a more focused approach to a particular client sector or delivering exemplary customer service. If you ask the team for their highlights of the year we get stories of branded Russian dolls, bespoke USB ships, dog coats to support good causes and tender successes on our doorstep.
So the big question now is… what’s in store for 2013? We have big plans ahead, but while we’re busy putting all of them in place we would like to take this opportunity to wish our clients and suppliers a very prosperous new year!
