Durham Duraglaze PhotoMug - Dishwasher Safe
Lead Time: 10 working days from artwork approval
If you require delivery to a non-mainland UK destination or to Northern Ireland please contact us for a quote.
When you complete Checkout of your order, you will receive an order confirmation to acknowledge receipt of your order. We will follow this up by email confirming all the details of your order including colours, print etc. If you haven't emailed us your artwork we will request it from you here.
We will next contact you with an artwork proof for approval which must be checked carefully and signed off by you before we put your order into production. This part of the process is a double check to make sure you are happy with the design, position and sizing of your branding. You can cancel your order prior to sign off if you are not happy.
Following proof approval, your order will then go into production and be delivered to you in the lead time specified at time of order.
To ensure the best possible print results we ask that your artwork is supplied as a vectorised EPS file this is because this file format allows us to fully edit your artwork. We can make it bigger or smaller to fit required print areas without losing any quality. We can also change the colour of the text if required. A PDF, JPEG, PNG or TIF file does not allow us to edit the artwork in the same way and we cannot guarantee the required print quality. When you are ready, simply email your artwork to email your artwork with your order reference number in the subject line.
If you need some help with your artwork just contact us and we will be delighted to help.